OT: Netflix

I'm sort of slow to join this bandwagon but which plan do you have? any
problems? TIA
Audrey

On Thu, 23 Feb 2006 23:37:50 –0800, "ahmward"
<nospam.ahmw...@yahoo.com> wrote:
I joined a long time ago, rented a couple of discs and cancelled.
They just didn't have many movies to my tastes. Now of course they're
caught up in the 'throttling' mini–scandal. The more you rent, the
slower they turn your titles around.
There are other rental services out there which I've liked a lot more.
eHit for Chinese, Japanese and Korean movies and TV series and
GreenCine which has a lot of indie, documentary and other
non–mainstream stuff.
Leigh
––
Consequences, shmonsequences, as long as I'm rich. – D. Duck

I use this faithfully. I stock my list and watch tons of tv shows
without commercials.. miniseries. and lots and lots of movies. even
fitness videos. not to say some are duds.. but I love it
Stevie

"ahmward" <nospam.ahmw...@yahoo.com> wrote in message
news:BJydnTUQSPwiKmPeRVn–...@giganews.com...
I've been a member for about 5 years and absolutely love it. It became
convenient when children were born to not have to peruse the video store for
weekly entertainment. I have well over 150 movies in my queue and never
have a problem with turnover. I've been very pleased. I just have the
basic plan of 3 movies at one time. Movies take 2 days to move back and
forth. On a service note – recently DS(2years) damaged a disc that
DS(5years) had been watching by cramming the disc into the video part of the
player. When found, it was scratched and unplayable so I reported it as
being damaged by us and indicated that I wanted to pay for it. We were
immediately charged and thought the matter was over. A few days later we
received an e–mail that the same amount had been credited to our account.
We had dropped the disc in the mail to them anyway as a matter of course
(habit, really). The only thing we could figure out was since the disc was
returned, we were credited. CS told us to keep the refund in return for
being a loyal customer. I find their selection of movies amazing.
On another note, over 5 years, we've probably gotten 8 discs in that were
damaged when we received them. We've always marked them as damaged and
unplayable and returned them for a replacement (if that's what you choose).
There has never been any question on how or why the disc was damaged, or
even whether it was really damaged before it reached us. Always replaced
with no question and no quibble. I like that.
Jamie

ahmward wrote:
I'm a big Netflix fan. The throttling issue bothers me (though it
hasn't actually affected me personally), but I've been a member for
about 3 years with the 3–movies–at–a–time plan. The service has been
terrific even with the rare lost or damaged disc, they have a huge
selection, the turnaround time is super–quick, etc. I usually have
almost 200 movies in my queue, many of which are foreign, independent,
or obscure, and I have yet to go looking for a movie that I haven't
found in their catalog, as long as that movie was actually available on
DVD.
I like their ratings and suggested movies features, and the links to
reviews, and the ability to save movies to your queue that haven't been
released yet...
I actually gave 6 month gift subscriptions to several of my family
members a few years ago... they all continued the service after their
gift subscriptions were up, so it seems to have been a hit.
––
Jennifer

ahmward wrote:
I have the 3 movies at a time plan and have been very happy with
Netflix. One time a disc was lost in the mail and never arrived. The
problem was very easy to report on their web site, and they sent
another one promptly with no argument. Another time I absent–mindedly
returned a disc sans sleeve and its return wasn't credited to my
account––again I reported it at the web site, and the problem was taken
care of promptly with no argument. I've never had to wait long for a
movie, even recent releases. Netflix is very convenient and
trouble–free, and the selection is sooo much better than our local
video rental places.
Julianne X

ahmward wrote:
I'm on the 3 disc at a time, 19.99/month plan. We're fairly slow
watchers and are lucky to return one disc every 5 days. We figure if we
at least go through 4 a month we're beating the local blockbuster.
We go through occasional times when shipping seems slow, but have been
very happy. The "throttling" thing doesn't seem to affect us, esp.
since we tend to rent older movies and tv series.
Lesley

On Fri, 24 Feb 2006 18:57:22 GMT, "David RL Gärtner, RMT"
<derbarb...@gmail.com> wrote:
That's one of the reasons I joined GreenCine. I've watched the odd
Bollywood feature now and then in the past but after I saw "I Have
Found It" with Aishwarya Rai I went nuts for them. I even bought the
soundtrack!
If Netflix doesn't have it, I'll send it to you. It's a must–see.
The first song though is one of those 'ear worms', once you hear it
you'll have it in your head for days. :)
Leigh
––
Consequences, shmonsequences, as long as I'm rich. – D. Duck

In article <5d4vv1d58961o1u40bm5q81n20oc8p4...@4ax.com>, le...@nbi.com=20
says...
Is this it?
http://www.netflix.com/MovieDisplay?movieid=3D60003096&trkid=3D181036&strki=
d=3D13054016_0_0
I've been a Netflix member for about 3 – 4 years, and have been happy=20
with them. I have the 3–at–a–time plan. I go in cycles: there will be=20
months when I go through 3 –4 a week, then others when it's more like 3–
4 a month. I guess overall I don't average enough for them to throttle=20
me, because I've always had the 2 day turnaround.
––=20
Debbie the Dogged das at spamcop dot net
"Poodles are space aliens who think they've disguised
themselves as dogs." – Paghat the Ratgirl

On Fri, 24 Feb 2006 03:25:28 –0500, Leigh Melton <le...@nbi.com>
choked out these words:
i emailed them about that several weeks ago. i noticed that it
used to be as soon as i returned one, they sent a new one the
same day. now when i return one, it takes from one to three days
for them to send another one. it totally sucks. but it's still
cheaper than renting at the video store – and Blockbuster is not
an option for me. they fired me a long time ago under bogus
pretenses, and i will not give them my money.
also, i used to be notoriously slow at returning movies by their
due date – a $9 late fee on two movies was not unusual for me.
and that's after paying $3.25 for both. so i add a few dollars
to that every month, and i get something like 10 or 12 discs.
one thing i like about Netflix is that they have a huge amount of
Indian (Bollywood) movies. the Indian grocery wanted a $40
deposit, and then each movie was something like $3.50 for a few
days.
david
––
http://tinyurl.com/cq76v (ebay sales)
http://www.cafepress.com/derbarbier
http://shops.half.ebay.com/derbarbier

Leigh Melton wrote:
I've been doing the 3–a–month service for about a year. I did notice,
like a couple other posters, that when I first signed up for Netflix,
they would turn around the movies really quickly. I would mail the
disk on Monday, it would show up as arrived on Tuesday, and my next
disc would go out that same day. Now, even if it arrives the next day,
it takes them a couple days to send out my next disc, so I fear I'm
being "throttled." Earlier this week, too, I noticed that my #1
choice, which is a movie that was just released Tuesday, was suddenly
moved down to my very last choice in the queue. I sent them a
complaint e–mail, and their automated response was that they could not
respond to every comment personally. What!? I moved the movie back to
the top of my queue, but I'm sure it will be weeks before I get it.
However, even with the slower service, it's still better than
Blockbuster.

"K.M." <drew13...@aol.com> wrote in message
news:1140812412.587219.166...@u72g2000cwu.googlegroups.com...
My son said he read on line that Netflix has excellent service in the
beginning for new customers but then it starts to drag. They are trying
to hook you, and once you're a member, customer service is not as
prompt.

On Fri, 24 Feb 2006 17:27:40 –0800, Debbie the Dogged
<seesigforrealaddr...@mouse–potato.com> wrote:
Yep, that's it! Great movie!
Leigh
––
Consequences, shmonsequences, as long as I'm rich. – D. Duck

On Fri, 24 Feb 2006 18:10:01 –0500, Leigh Melton <le...@nbi.com>
choked out these words:
i'd never seen a Hindi film until i saw "Veer–Zaara." that's one
you should get, if you haven't already. i bought the soundtrack,
too.
david
––
http://tinyurl.com/cq76v (ebay sales)
http://www.cafepress.com/derbarbier
http://shops.half.ebay.com/derbarbier

On Fri, 24 Feb 2006 17:27:40 –0800, Debbie the Dogged
<seesigforrealaddr...@mouse–potato.com> choked out these words:
that must be it; it's listed as a movie that Aishwarya Rai has
starred in.
david
added it to my queue of 400+
––
http://tinyurl.com/cq76v (ebay sales)
http://www.cafepress.com/derbarbier
http://shops.half.ebay.com/derbarbier

On 24 Feb 2006 12:20:12 –0800, "K.M." <drew13...@aol.com> choked
out these words:
here's their customer service number (which has mysteriously
disappeared from their site): 1–800–585–8131
david
––
http://tinyurl.com/cq76v (ebay sales)
http://www.cafepress.com/derbarbier
http://shops.half.ebay.com/derbarbier

"David RL Gärtner, RMT" <derbarb...@gmail.com> wrote in message
news:plovv192702lijoekug8hoiov70dl3l...@4ax.com...
And here's contact information that was sent to me regarding the billing on
my account.
"If you have any further questions, please call us at 1 (800) 290–4518 so
that we may assist you. We can be reached Monday through Friday from 6:00 AM
to 7:00 PM Pacific Time and on Saturday and Sunday from 6:00 AM to 2:30 PM
Pacific Time."
Jamie

On Sat, 25 Feb 2006 07:09:04 –0500, "Jamie"
<zuschlag–sequ...@tds.net> choked out these words:
is it my imagination, or was it possible to reach them 24/7 half
a year ago? i'm sure either number works; i got mine thru a
google search, and have used it.
david
––
http://tinyurl.com/cq76v (ebay sales)
http://www.cafepress.com/derbarbier
http://shops.half.ebay.com/derbarbier

Leigh Melton wrote:
No way I've been with them for over 5 years 2 day turnaround.
Linda

I've been with Netflix for about 3 years, and the service has continued
to go downhill during that time. I'm on the '5 at a time' plan, and
return usually 3 movies a week to them (I need to downgrade). I mail
the videos at work, where the mail is taken daily to the main post
office in the same city where one of Netflix offices is. Last Tuesday
I dropped 3 videos in the mail to them at the same time. They've
acknowledged receipt of 2 of them (on Thursday), and I've gotten one
movie in return. It's absolutely ridiculous that a company that deals
with a service that is so time–sensitive isn't open on weekends. At
any rate, I'm starting to eyeball Blockbuster and may switch soon.
Netflix has gotten overconfident and no longer a service company.
Linda

I'm addicted to Netflix. Then again, I'm a movie–aholic. I've been a
member for at least 3 years and I'm on the 4–at–a–time plan. I really don't
have time to see 4 movies a week these days, but it's a comfortable number
for me. I keep about 2 tv shows and 2 movies. I'm much slower to finish
the tv shows (except Nip/Tuck which I'm hooked on now) since I don't watch
all the episodes at once. I really have 2 movies that I return every week.
I have not had a problem with slow response, as I usually get my movie the
day after they have shipped it. I would never ever go back to renting DVDs
at the store. I love playing around with the queue.
Laurie
who hasn't posted here in AGES...I'm soo busy these days, but couldn't
resist a Netflix thread. So yeah, I'm still alive. :)

On Sat, 25 Feb 2006 19:33:08 –0800, Laurie0512
<laurie0...@earthlink.net> choked out these words:
good to know! :)
david
––
http://tinyurl.com/cq76v (ebay sales)
http://www.cafepress.com/derbarbier
http://shops.half.ebay.com/derbarbier

Thank you! I was looking all over the site for a customer service
e–mail address or phone number, and it was impossible to find! It kept
sending me to the FAQs, none of which were any help.

We received "Walk the Line" yesterday, viewed it last night, and
put it in the mail this morning.
Pretty good service IMHO.

Jamie wrote:
I also have nothing but praise for Netflix. I've been with them for 5
years. Figured I'd run out of movies to watch but I still have over 60
in que. Stuff I'd never ever see in a video store I always just went
directly to the New Arrivals. In the 5 years I've only received 2
unplayable movies and sent them back as noted. I love to give a month
of Netflix as Birhtday or Christmas presents, I hear nothing but raves
and then they subscribe too.
Linda

"David RL Gärtner, RMT" <derbarb...@gmail.com> wrote in message
news:2bp002tenun9s3p9pqom8aaqhn8v5h7...@4ax.com...
No, no, I don't think it was your imagination. There was a time when their
number was posted on their site openly but they have been notoriously hard
to get into contact with recently. And their automated response system is
frustrating. The only saving grace is that CS is needed so infrequently
that it almost doesn't matter. But, I too, will be keeping this number on
file for future reference and will provide it freely to those who need it.
It's amazes me that companies now actively try to discourage their customers
from contacting them! I can't remember the name of the man but recently
he's been profiled on talk shows about providing 'secret' access actions for
people to actually get a real person on the telelphone when they encounter
endless waits and automated responses designed to discourage actual contact.
Jamie

On 2/25/06 6:59 AM, in article 44006c2...@newspeer2.tds.net, "Jamie"
<zuschlag–sequ...@tds.net> wrote:
Someone forwarded me an email with the subject "Talk To A Human", that lists
tons and tons of companies CS numbers and the instructions on how to get
straight through to a "live person" (as opposed to??). It's too long to
post but I'll email it to anyone who'd like it.
Dellapina

David RL G=E4rtner, RMT wrote:
There was an article about Netflix a few days ago which may explain the
delays and/or lost discs....
http://www.metronewyork.com/news/intelligencer/15961/index.html
––Maria

On Sat, 25 Feb 2006 10:01:11 –0500, Linda DuBois
<ldub...@valstar.net> choked out these words:
a couple weeks ago, they sent out two Season Six Friends discs to
me – discs 1 and 2. disc 2 arrived, but disc 1 did not. you
can't report a disc as "lost in the mail" until it's been lost
for three days or something. so on the second day, i called
them, and asked if they would mark the disc as lost earlier than
usual and send a replacement, which they did. and then the
replacement disc got lost in the mail. i almost wonder if
they're saying they're sending them out, but aren't really. i
had to order a second replacement, so by the time i got disc 1,
two weeks had gone by. so frustrating; and one can't watch disc
2 before disc 1 – i learned that while watching SATC. i watched
disc 2 before disc 1, and things were happening that made no
sense, like when Miranda saw Steve on the street and ran off. i
was sitting there going, "who's Steve, and why is she running
from him?"
david
––
http://tinyurl.com/cq76v (ebay sales)
http://www.cafepress.com/derbarbier
http://shops.half.ebay.com/derbarbier

"K.M." <drew13...@aol.com> wrote in message
news:1141057917.030788.116...@t39g2000cwt.googlegroups.com...
You're welcome (and I think I may speak for David, too!).
Jamie

On 27 Feb 2006 07:44:14 –0800, airam1002...@yahoo.com choked out
these words:
it did happen here, too:
http://www.kxan.com/Global/story.asp?S=4417239&nav=menu73_2_1
he worked at a station that's nowhere near my house – but who
knows – it may have affected my Netflix shipments.
david
––
http://tinyurl.com/cq76v (ebay sales)
http://www.cafepress.com/derbarbier
http://shops.half.ebay.com/derbarbier

Audrey:
I love Netflix. The turn around time from San Jose is fabulous. I rarely
have had a title on back order for long. They are fast to replace any
damaged disk. And the selection is great, IMHO.
Christine
On 2/23/06 11:37 PM, in article BJydnTUQSPwiKmPeRVn–...@giganews.com,
"ahmward" <nospam.ahmw...@yahoo.com> wrote:

"C.S. Nunemaker" <cee...@comcast.net> wrote in message
news:C02AC71E.D7AB%cee...@comcast.net...

On Wed, 01 Mar 2006 03:35:58 –0800, "C.S. Nunemaker"
<cee...@comcast.net> choked out these words:
my turnaround time used to be one day. i got an email yesterday
saying that they'd gotten my damaged disc. then i got another
email saying that they'd sent a replacement disc – and that it
would be here on Friday. why does it take three days for a disc
to get here? that makes no sense, especially since the damaged
disc was supposed to go to Michigan, but was received one day
after i sent it.
david
––
http://tinyurl.com/cq76v (ebay sales)
http://www.cafepress.com/derbarbier
http://shops.half.ebay.com/derbarbier

On Thu, 23 Feb 2006 23:37:50 –0800, "ahmward" wrote:
I'm not on NETFLIX but then I'm not much of an early adopter.
My brother in STL talked about it the last time I called him. We
talked about a lot of stuff... a lot's going on in the family.
He said his mail service left something to be desired.
I don't think that had anything with buying a new house (empty nest
downsize time) but if he gets his snail mail improved.
––
Visit Charlie's Sneaker Pages!
http://sneakers.pair.com/

On Wed, 01 Mar 2006 17:30:45 GMT, "David RL Gärtner, RMT"
<derbarb...@gmail.com> choked out these words:
also sheduled to arrive on Friday is Friends Season 7, disc 2.
which sucks since Friends Season 7, disc 3 is scheduled to arrive
on Thursday.
i'm calling their customer service line tomorrow, cos this is
just getting on my last gay nerve!
david
––
http://tinyurl.com/cq76v (ebay sales)
http://www.cafepress.com/derbarbier
http://shops.half.ebay.com/derbarbier

"David RL Gärtner, RMT" <derbarb...@gmail.com> wrote in message
news:c37d02thfuk2lnujtogljrmlu0um762...@4ax.com...
i still haven't received wallace and grommet and the curse of the were
rabbit ... it was to have arrived last thursday! i emailed them that it's
lost in the mail; they wrote back and sent me another copy for arrival today
(thursday) ... will keep you posted. i know you're all on pins and needles
waiting for the outcome! enjoy your day!

On Thu, 2 Mar 2006 09:41:50 –0800, "jrogow" <jro...@newsguy.com>
choked out these words:
um, ok. but how long did it take to get to you from the time
they emailed you they were sending it out to the time it actually
arrived? what i'm trying to say is, just watching a movie and
putting it in the mail is not service on their part. i'm not
trying to be snippy, just trying to get you to see my POV. ;)
do you rent a lot? and if you do rent a lot, has the amount of
discs you receive lessened from the amount you received when you
first signed up?
david
––
http://tinyurl.com/cq76v (ebay sales)
http://www.cafepress.com/derbarbier
http://shops.half.ebay.com/derbarbier

hey, i just got off the phone from talking to Netflix. here's
what i discovered while talking to them:
if i close my account, and open a new one, i'll get better
service. yes, believe it! the phone rep told me that someone
with fewer titles in the queue would get better service than
someone like me with over 400 titles in their queue.
so i deleted 462 titles from my queue, and now only have 20 in
there. we'll see how this experiment goes. if it works well,
then i'll only keep 15–20 titles in my queue at all times.
david
––
http://tinyurl.com/cq76v (ebay sales)
http://www.cafepress.com/derbarbier
http://shops.half.ebay.com/derbarbier

"David RL Gärtner, RMT" <derbarb...@gmail.com> wrote in message
news:kjhe021m7on5cbrdjc8rodug7sbn116...@4ax.com...
Why is that David? I routinely keep over 200 on rotation. I'd forget them
if I didn't.
Thanks,
Jamie