I have been to these H&M stores as well and have found them to be fun
to shop at. I was there for the grand opening I arrived only about
30 minutes before the store opened, and waited about 2 hours in line
to get inside, but the time went by quickly because I was with a
friend from out of town who happened to be there for the weekend.
They also gave out lots of free goodies to the people who were there
for the opening I received a shoe shine kit, an umbrella, a tote
bag, a plastic lunch kit with fork and knife in a zippered nylon bag,
and some people got tshirts and sewing kits.
Once inside, it wasn't quite as chaotic as I was afraid it would be.
I was able to get some of the nicer silk Stella McCartney pieces in my
size and a couple of other things I had wanted. There were some items
I had seen in Europe about 2 months ago but which I couldn't find in
my size, so I was very happy to find almost all of them here.
Unfortunately, there was one item I *really* wanted which they still
didn't have in my size, so I have been going back periodically to
check as they say that sometimes they receive sizes in batches.
I've found that the salespeople were happy to check the stockroom when
it's less busy (like early in the morning on a weekday), especially if
you explain that you've been back repeatedly looking for something in
particular. I've sent at least four different people to check the
backroom for my item and I know they must've really checked because
one time one of them found and brought out four more of the same item
from off a truck (but unfortunately, none of them were in my size
either). Another of them also told me that I could call in the
mornings and ask for her by her name, and she would know what to look
for and would be happy to check for me. I think it must be very
different when they are busy, as I always see them working feverishly
trying to put back large piles of clothing discarded from the fitting
room and rearranging clothes that customers have put in the wrong
place.
The music was very loud for the opening because they had DJs and big
speakers, but those were gone after that first weekend. The music
might still be loud in the evenings and on weekends, but if you go in
the morning, it's very lowkey soft jazzlike music.
I've been back a couple of times and I always tried things on in the
mirrors on the floor (just coats and that sort of thing not like I
was stripping by the racks!) and hadn't noticed a tint in the mirrors,
but I guess I am less observant about such details. I will look for
that the next time I am there.
My main complaint is that the store is way too popular and gets quite
crowded at times although they are generally pretty good about crowd
control so I avoid it when it's busy. I also dislike the way they
seem to move things around every day. Whenever I go back to see if
they have restocked the item I'm looking for, it's in a different
place and that's aggravating.
It's very weird that the scarf was more expensive at one store than
the other, definitely some kind of snafu I guess. I wonder which
scarf that was. And the salesperson should not have been rude about
rushing anyone out of the dressing room.
Alice
On Tue, 29 Nov 2005 20:30:49 0800, "Queue" <qu...@fashionhouse.com>
wrote:
H&M finally opened in my area and I finally went. An acquaintance went on
opening day and reported that she gave up because the line was 3 blocks
long. Another acquaintance has not reported in. I am worried she got
trampled in a stampede or something! ;)
We have 2 locations. I visited both, quickly. I found it a very unsatisfying
experience. Although the stores were neat and full of merchandise, the
actual experience of shopping was a hassle. One of the first things that
bugged me was that all mirrors on the sales floor are tinted. A knit scarf
caught me eye. First off, it was less expensive at the smaller second store
than at the first. (What gives?) Secondly, since every single mirror on the
sales floors was tinted I could not get a realistic read of the color on me
anywhere on the sales floor. By necessity I HAD to go to a fitting room as I
was told those were the only nontinted mirrors in the store.