Home / alt.fashion / Wednesday, November 16, 2005

Sephora apologizes for technical difficulties

"ahmward" <nospam.ahmw...@yahoo.com>
Dear Audrey,
Thank you for contacting Sephora.com
We apologize about the price difference while we were temporarily
experiencing technical difficulties on our website. The problem has
since been fixed and you can expect a credit to your credit card in the
amount of $6 which will reflect on your account within the next 5–7
business days.
We greatly apologize for the inconvenience and thank you for your
understanding.
If we can assist you further please feel free to contact us at
www.sephora.com or by simply clicking on the link below.
http://www.sephora.com/customer_service/csr_service.jhtml?SectionID=csrService
Sincerely,
Victoria
Sephora.com Client Services
Thanks to cofarb, Leilani and others for saving me six dollars.
Audrey
"Smokey" <SmokeyinNewEngl...@yahooey.com>


"ahmward" <nospam.ahmw...@yahoo.com> wrote in message
news:OZ–dnf91SvDPMubenZ2dnUVZ_sudn...@giganews.com...

Dear Audrey,
Thank you for contacting Sephora.com
We apologize about the price difference while we were temporarily
experiencing technical difficulties on our website. The problem has since
been fixed and you can expect a credit to your credit card in the amount
of $6 which will reflect on your account within the next 5–7 business
days.
We greatly apologize for the inconvenience and thank you for your
understanding.
If we can assist you further please feel free to contact us at
www.sephora.com or by simply clicking on the link below.
http://www.sephora.com/customer_service/csr_service.jhtml?SectionID=csrService
Sincerely,
Victoria
Sephora.com Client Services
Thanks to cofarb, Leilani and others for saving me six dollars.
Audrey
I'm not so sure this problem has been fixed entirely...I just received this
minute received this email from Sephora:
"Thank you for contacting Sephora.com
We are currently experiencing pricing errors on Sephora.com for some of our
major brands. Our tech team is working on the problem and should have the
issue resolved shortly.
I want to reassure you that this is only a technical hiccup and that the
prices have not increased."
Smokey
"jrogow" <jro...@newsguy.com>


"Smokey" <SmokeyinNewEngl...@yahooey.com> wrote in message
news:Yr2dnQuv6ZGPKebenZ2dnUVZ_sydn...@comcast.com...



"ahmward" <nospam.ahmw...@yahoo.com> wrote in message
news:OZ–dnf91SvDPMubenZ2dnUVZ_sudn...@giganews.com...

I'm not so sure this problem has been fixed entirely...I just received
this minute received this email from Sephora:
"Thank you for contacting Sephora.com
We are currently experiencing pricing errors on Sephora.com for some of
our major brands. Our tech team is working on the problem and should have
the issue resolved shortly.
I want to reassure you that this is only a technical hiccup and that the
prices have not increased."
I wonder if they were hacked?