Raves for Sharper Image customer service

Their website hated me <g> no matter how I fixed the damn cookies it
insisted it wanted, it would not process my order. I wanted the nifty
ultrasonic jewelry cleaner and the more the page mocked me the more I
wanted it...sick logic but it's the principle of the idea...sure it
is...
I called customer service and she suggested doing a find with the item
number and yyy after it, apparently that will bring up anything in
their inventory that is reduced or refurbished either from a return or
overstock.
She not only helped me spend my money but saved me 30 bucks by showing
me how to find the one in the clearance area, AND sometimes they
aren't shown in the clearance area you have to use the yyy (there is
also a zzz but she suggested never using that, it means the lowest
possible quality of return/refurbish)
I love Sharper Image service, it's so rare to find someone helpful,
it's even more rare to find a helpful person who will show me how to
save money.
I am a happy camper!

Their website hated me <g> no matter how I fixed the damn cookies it
insisted it wanted, it would not process my order. I wanted the nifty
ultrasonic jewelry cleaner and the more the page mocked me the more I
wanted it...sick logic but it's the principle of the idea...sure it
is...
I called customer service and she suggested doing a find with the item
number and yyy after it, apparently that will bring up anything in
their inventory that is reduced or refurbished either from a return or
overstock.
She not only helped me spend my money but saved me 30 bucks by showing
me how to find the one in the clearance area, AND sometimes they
aren't shown in the clearance area you have to use the yyy (there is
also a zzz but she suggested never using that, it means the lowest
possible quality of return/refurbish)
I love Sharper Image service, it's so rare to find someone helpful,
it's even more rare to find a helpful person who will show me how to
save money.
I am a happy camper!

Parakeet wrote:
nifty
item
or
showing
Please post a review of the ultrasonic jewelry cleaner after you've
tried it out. I've seen it in the catalog a couple of times and have
been very tempted. I agree with you about SI customer service, not
only are they nice, they are always knowledgeable and efficient. I
love the tip about using yyy, I'm going to have to browse and see
what's there!
Amanda

Parakeet wrote:
nifty
item
or
showing
Please post a review of the ultrasonic jewelry cleaner after you've
tried it out. I've seen it in the catalog a couple of times and have
been very tempted. I agree with you about SI customer service, not
only are they nice, they are always knowledgeable and efficient. I
love the tip about using yyy, I'm going to have to browse and see
what's there!
Amanda

Parakeet wrote:
nifty
item
or
showing
Please post a review of the ultrasonic jewelry cleaner after you've
tried it out. I've seen it in the catalog a couple of times and have
been very tempted. I agree with you about SI customer service, not
only are they nice, they are always knowledgeable and efficient. I
love the tip about using yyy, I'm going to have to browse and see
what's there!
Amanda

i bought mine at sears ... got the animal ... it's fabulous! i'm loving it
.... it picks up an incredible amount of dog hair!

i bought mine at sears ... got the animal ... it's fabulous! i'm loving it
.... it picks up an incredible amount of dog hair!

i bought mine at sears ... got the animal ... it's fabulous! i'm loving it
.... it picks up an incredible amount of dog hair!

i bought mine at sears ... got the animal ... it's fabulous! i'm loving it
.... it picks up an incredible amount of dog hair!

Parakeet wrote:
nifty
item
or
showing
Please post a review of the ultrasonic jewelry cleaner after you've
tried it out. I've seen it in the catalog a couple of times and have
been very tempted. I agree with you about SI customer service, not
only are they nice, they are always knowledgeable and efficient. I
love the tip about using yyy, I'm going to have to browse and see
what's there!
Amanda

<aee1...@yahoo.com> wrote in message
news:1116029294.538259.165...@z14g2000cwz.googlegroups.com...
Has anyone purchased the Dyson vacuum cleaner from them?
Audrey

<aee1...@yahoo.com> wrote in message
news:1116029294.538259.165...@z14g2000cwz.googlegroups.com...
Has anyone purchased the Dyson vacuum cleaner from them?
Audrey

Parakeet wrote:
It's even rarer to find someone who speaks English.
John
––
To reply, remove "die.spammers" from address
Von Herzen, moge es wieder zu Herzen gehen. ––Beethoven

Parakeet wrote:
It's even rarer to find someone who speaks English.
John
––
To reply, remove "die.spammers" from address
Von Herzen, moge es wieder zu Herzen gehen. ––Beethoven

Parakeet wrote:
It's even rarer to find someone who speaks English.
John
––
To reply, remove "die.spammers" from address
Von Herzen, moge es wieder zu Herzen gehen. ––Beethoven

Parakeet wrote:
It's even rarer to find someone who speaks English.
John
––
To reply, remove "die.spammers" from address
Von Herzen, moge es wieder zu Herzen gehen. ––Beethoven

On Sun, 15 May 2005 07:09:24 –0700, ahmward wrote:
I take Oprah's list now as a list of things to
stay away from.
Yes... and you can see what it does to Oprah's bottom end. <grin/duck>
––
Visit... http://sneakers.pair.com/

<aee1...@yahoo.com> wrote in message
news:1116029294.538259.165...@z14g2000cwz.googlegroups.com...
Has anyone purchased the Dyson vacuum cleaner from them?
Audrey

<aee1...@yahoo.com> wrote in message
news:1116029294.538259.165...@z14g2000cwz.googlegroups.com...
Has anyone purchased the Dyson vacuum cleaner from them?
Audrey

I agree that Sharper Image has great customer service, and they need
to, because of their product line. They've done some genius marketing,
similar to that of Victoria's Secret. Some of the younger folks
weren't around when Sharp was a cheap KMart brand, and some marketing
firm did a wonderful job of presenting it's products as quality cutting
edge electronics and gizmos. The last two products I bought from them,
remote headphones for the TV and an emergency wind–up radio, didn't
work right out of the box. Consumer reports tested the air cleaners
Sharp advertises so much and gave it great marks for quietness,
asthetic design, etc., but the bottom line they concluded was that it
made no discernible difference in air quality. After I'd gone through
3 of their ultrasonic jewelry cleaners, replacing them about once a
year, I switched over to one from Hammacher and Schlemmer (sp?) and
that one has served me well for over 3 years so far. I try to stay
away from Sharper Image.
Linda

I agree that Sharper Image has great customer service, and they need
to, because of their product line. They've done some genius marketing,
similar to that of Victoria's Secret. Some of the younger folks
weren't around when Sharp was a cheap KMart brand, and some marketing
firm did a wonderful job of presenting it's products as quality cutting
edge electronics and gizmos. The last two products I bought from them,
remote headphones for the TV and an emergency wind–up radio, didn't
work right out of the box. Consumer reports tested the air cleaners
Sharp advertises so much and gave it great marks for quietness,
asthetic design, etc., but the bottom line they concluded was that it
made no discernible difference in air quality. After I'd gone through
3 of their ultrasonic jewelry cleaners, replacing them about once a
year, I switched over to one from Hammacher and Schlemmer (sp?) and
that one has served me well for over 3 years so far. I try to stay
away from Sharper Image.
Linda

I agree that Sharper Image has great customer service, and they need
to, because of their product line. They've done some genius marketing,
similar to that of Victoria's Secret. Some of the younger folks
weren't around when Sharp was a cheap KMart brand, and some marketing
firm did a wonderful job of presenting it's products as quality cutting
edge electronics and gizmos. The last two products I bought from them,
remote headphones for the TV and an emergency wind–up radio, didn't
work right out of the box. Consumer reports tested the air cleaners
Sharp advertises so much and gave it great marks for quietness,
asthetic design, etc., but the bottom line they concluded was that it
made no discernible difference in air quality. After I'd gone through
3 of their ultrasonic jewelry cleaners, replacing them about once a
year, I switched over to one from Hammacher and Schlemmer (sp?) and
that one has served me well for over 3 years so far. I try to stay
away from Sharper Image.
Linda

I agree that Sharper Image has great customer service, and they need
to, because of their product line. They've done some genius marketing,
similar to that of Victoria's Secret. Some of the younger folks
weren't around when Sharp was a cheap KMart brand, and some marketing
firm did a wonderful job of presenting it's products as quality cutting
edge electronics and gizmos. The last two products I bought from them,
remote headphones for the TV and an emergency wind–up radio, didn't
work right out of the box. Consumer reports tested the air cleaners
Sharp advertises so much and gave it great marks for quietness,
asthetic design, etc., but the bottom line they concluded was that it
made no discernible difference in air quality. After I'd gone through
3 of their ultrasonic jewelry cleaners, replacing them about once a
year, I switched over to one from Hammacher and Schlemmer (sp?) and
that one has served me well for over 3 years so far. I try to stay
away from Sharper Image.
Linda

"Linda" <julane...@aol.com> wrote in message
news:1116072536.089703.316...@o13g2000cwo.googlegroups.com...
My husband has used one of their machines in his office that basically
makes white noise, and he has gone through two of them in twenty–five
years. I use a Sharper Image cd player in the kitchen and it is far
superior to the one Oprah raved about from Brookstone. I remember when I
used to spend hours looking through their catalogues. We've had a store
in town for the past three years and I've only been there once.
Audrey

"Linda" <julane...@aol.com> wrote in message
news:1116072536.089703.316...@o13g2000cwo.googlegroups.com...
My husband has used one of their machines in his office that basically
makes white noise, and he has gone through two of them in twenty–five
years. I use a Sharper Image cd player in the kitchen and it is far
superior to the one Oprah raved about from Brookstone. I remember when I
used to spend hours looking through their catalogues. We've had a store
in town for the past three years and I've only been there once.
Audrey

"Linda" <julane...@aol.com> wrote in message
news:1116072536.089703.316...@o13g2000cwo.googlegroups.com...
My husband has used one of their machines in his office that basically
makes white noise, and he has gone through two of them in twenty–five
years. I use a Sharper Image cd player in the kitchen and it is far
superior to the one Oprah raved about from Brookstone. I remember when I
used to spend hours looking through their catalogues. We've had a store
in town for the past three years and I've only been there once.
Audrey

"Linda" <julane...@aol.com> wrote in message
news:1116072536.089703.316...@o13g2000cwo.googlegroups.com...
My husband has used one of their machines in his office that basically
makes white noise, and he has gone through two of them in twenty–five
years. I use a Sharper Image cd player in the kitchen and it is far
superior to the one Oprah raved about from Brookstone. I remember when I
used to spend hours looking through their catalogues. We've had a store
in town for the past three years and I've only been there once.
Audrey

On Sun, 15 May 2005 07:09:24 –0700, ahmward wrote:
I take Oprah's list now as a list of things to
stay away from.
Yes... and you can see what it does to Oprah's bottom end. <grin/duck>
––
Visit... http://sneakers.pair.com/

On Sun, 15 May 2005 07:09:24 –0700, ahmward wrote:
I take Oprah's list now as a list of things to
stay away from.
Yes... and you can see what it does to Oprah's bottom end. <grin/duck>
––
Visit... http://sneakers.pair.com/

On Sun, 15 May 2005 07:09:24 –0700, ahmward wrote:
I take Oprah's list now as a list of things to
stay away from.
Yes... and you can see what it does to Oprah's bottom end. <grin/duck>
––
Visit... http://sneakers.pair.com/

On 14 May 2005 05:08:56 –0700, Linda wrote:
I think of it as more the Michael Jackson marketing technique: You
bring forth a batch of people who comment "he didn't do it to me."
It's a shame he's on trial for fooling with kids instead of murder, he
could get millions of witnesses that could honestly swear "Michael
Jackson didn't kill me!" <grin/duck>
Confusion point here... there is also a company called Sharp
Electronics:
http://www.sharpusa.com/
I think of Sharp Electronics as competent but not outstanding
(probably much to the dismay of their genius marketers).
I think you mean Sharper Image.
Sharp also makes air cleaners... but theirs use HEPA filters.
In fact, Consumer Reports pointed out that the machine can make a
discernible difference THE WRONG WAY (since it generates ozone).
Sharper Image sued Consumer Reports.
The US District Court for Northern California not only threw out the
case, but ordered Sharper Image to pay costs.
And in the "live by the sword, die by the sword" department: Sharper
Image is now the one getting sued... both by disgruntled customers and
disgruntled stockholders.
IMHO: Any company that files (and loses!) SLAPP suits is a sleazeball.
Furthermore, most of the toys they sell can be gotten cheaper
elsewhere.
––
Visit... http://sneakers.pair.com/

On 14 May 2005 05:08:56 –0700, Linda wrote:
I think of it as more the Michael Jackson marketing technique: You
bring forth a batch of people who comment "he didn't do it to me."
It's a shame he's on trial for fooling with kids instead of murder, he
could get millions of witnesses that could honestly swear "Michael
Jackson didn't kill me!" <grin/duck>
Confusion point here... there is also a company called Sharp
Electronics:
http://www.sharpusa.com/
I think of Sharp Electronics as competent but not outstanding
(probably much to the dismay of their genius marketers).
I think you mean Sharper Image.
Sharp also makes air cleaners... but theirs use HEPA filters.
In fact, Consumer Reports pointed out that the machine can make a
discernible difference THE WRONG WAY (since it generates ozone).
Sharper Image sued Consumer Reports.
The US District Court for Northern California not only threw out the
case, but ordered Sharper Image to pay costs.
And in the "live by the sword, die by the sword" department: Sharper
Image is now the one getting sued... both by disgruntled customers and
disgruntled stockholders.
IMHO: Any company that files (and loses!) SLAPP suits is a sleazeball.
Furthermore, most of the toys they sell can be gotten cheaper
elsewhere.
––
Visit... http://sneakers.pair.com/

On 14 May 2005 05:08:56 –0700, Linda wrote:
I think of it as more the Michael Jackson marketing technique: You
bring forth a batch of people who comment "he didn't do it to me."
It's a shame he's on trial for fooling with kids instead of murder, he
could get millions of witnesses that could honestly swear "Michael
Jackson didn't kill me!" <grin/duck>
Confusion point here... there is also a company called Sharp
Electronics:
http://www.sharpusa.com/
I think of Sharp Electronics as competent but not outstanding
(probably much to the dismay of their genius marketers).
I think you mean Sharper Image.
Sharp also makes air cleaners... but theirs use HEPA filters.
In fact, Consumer Reports pointed out that the machine can make a
discernible difference THE WRONG WAY (since it generates ozone).
Sharper Image sued Consumer Reports.
The US District Court for Northern California not only threw out the
case, but ordered Sharper Image to pay costs.
And in the "live by the sword, die by the sword" department: Sharper
Image is now the one getting sued... both by disgruntled customers and
disgruntled stockholders.
IMHO: Any company that files (and loses!) SLAPP suits is a sleazeball.
Furthermore, most of the toys they sell can be gotten cheaper
elsewhere.
––
Visit... http://sneakers.pair.com/

On 14 May 2005 05:08:56 –0700, Linda wrote:
I think of it as more the Michael Jackson marketing technique: You
bring forth a batch of people who comment "he didn't do it to me."
It's a shame he's on trial for fooling with kids instead of murder, he
could get millions of witnesses that could honestly swear "Michael
Jackson didn't kill me!" <grin/duck>
Confusion point here... there is also a company called Sharp
Electronics:
http://www.sharpusa.com/
I think of Sharp Electronics as competent but not outstanding
(probably much to the dismay of their genius marketers).
I think you mean Sharper Image.
Sharp also makes air cleaners... but theirs use HEPA filters.
In fact, Consumer Reports pointed out that the machine can make a
discernible difference THE WRONG WAY (since it generates ozone).
Sharper Image sued Consumer Reports.
The US District Court for Northern California not only threw out the
case, but ordered Sharper Image to pay costs.
And in the "live by the sword, die by the sword" department: Sharper
Image is now the one getting sued... both by disgruntled customers and
disgruntled stockholders.
IMHO: Any company that files (and loses!) SLAPP suits is a sleazeball.
Furthermore, most of the toys they sell can be gotten cheaper
elsewhere.
––
Visit... http://sneakers.pair.com/

On Sat, 14 May 2005 07:55:16 –0700, ahmward wrote:
My assumption was that the products Oprah raves about were supplied by
the highest bidder.
After all, she gave away 276 Pontiac G6 cars... probably most of the
ones on the road.
––
Visit... http://sneakers.pair.com/

On Sat, 14 May 2005 07:55:16 –0700, ahmward wrote:
My assumption was that the products Oprah raves about were supplied by
the highest bidder.
After all, she gave away 276 Pontiac G6 cars... probably most of the
ones on the road.
––
Visit... http://sneakers.pair.com/

On Sat, 14 May 2005 07:55:16 –0700, ahmward wrote:
My assumption was that the products Oprah raves about were supplied by
the highest bidder.
After all, she gave away 276 Pontiac G6 cars... probably most of the
ones on the road.
––
Visit... http://sneakers.pair.com/

On Sat, 14 May 2005 07:55:16 –0700, ahmward wrote:
My assumption was that the products Oprah raves about were supplied by
the highest bidder.
After all, she gave away 276 Pontiac G6 cars... probably most of the
ones on the road.
––
Visit... http://sneakers.pair.com/

"Charlie Perrin" <c.l.per...@SPAMBOTS_DIEatt.net> wrote in message
news:nn4c81tp9vn5hlv1276l03stt0buq04...@4ax.com...
| On 14 May 2005 05:08:56 –0700, Linda wrote:
|| >I agree that Sharper Image has great customer service, and they
| >need to, because of their product line. They've done some genius
| >marketing, similar to that of Victoria's Secret.
|| I think of it as more the Michael Jackson marketing technique: You
| bring forth a batch of people who comment "he didn't do it to me."
|| It's a shame he's on trial for fooling with kids instead of murder,
he
| could get millions of witnesses that could honestly swear "Michael
| Jackson didn't kill me!" <grin/duck>
|If you EVER get bored take a spin over to alt.music.michael–jackson,
some of the more nuttier cases post on Alt.gossip.celebrities and
nuttier is the only a kind word you'll use. We had one post she'd
give her life to save Michael but only after she had his baby. She's
the saniest of the bunch.

"Charlie Perrin" <c.l.per...@SPAMBOTS_DIEatt.net> wrote in message
news:nn4c81tp9vn5hlv1276l03stt0buq04...@4ax.com...
| On 14 May 2005 05:08:56 –0700, Linda wrote:
|| >I agree that Sharper Image has great customer service, and they
| >need to, because of their product line. They've done some genius
| >marketing, similar to that of Victoria's Secret.
|| I think of it as more the Michael Jackson marketing technique: You
| bring forth a batch of people who comment "he didn't do it to me."
|| It's a shame he's on trial for fooling with kids instead of murder,
he
| could get millions of witnesses that could honestly swear "Michael
| Jackson didn't kill me!" <grin/duck>
|If you EVER get bored take a spin over to alt.music.michael–jackson,
some of the more nuttier cases post on Alt.gossip.celebrities and
nuttier is the only a kind word you'll use. We had one post she'd
give her life to save Michael but only after she had his baby. She's
the saniest of the bunch.

"Charlie Perrin" <c.l.per...@SPAMBOTS_DIEatt.net> wrote in message
news:nn4c81tp9vn5hlv1276l03stt0buq04...@4ax.com...
| On 14 May 2005 05:08:56 –0700, Linda wrote:
|| >I agree that Sharper Image has great customer service, and they
| >need to, because of their product line. They've done some genius
| >marketing, similar to that of Victoria's Secret.
|| I think of it as more the Michael Jackson marketing technique: You
| bring forth a batch of people who comment "he didn't do it to me."
|| It's a shame he's on trial for fooling with kids instead of murder,
he
| could get millions of witnesses that could honestly swear "Michael
| Jackson didn't kill me!" <grin/duck>
|If you EVER get bored take a spin over to alt.music.michael–jackson,
some of the more nuttier cases post on Alt.gossip.celebrities and
nuttier is the only a kind word you'll use. We had one post she'd
give her life to save Michael but only after she had his baby. She's
the saniest of the bunch.

"Charlie Perrin" <c.l.per...@SPAMBOTS_DIEatt.net> wrote in message
news:nn4c81tp9vn5hlv1276l03stt0buq04...@4ax.com...
| On 14 May 2005 05:08:56 –0700, Linda wrote:
|| >I agree that Sharper Image has great customer service, and they
| >need to, because of their product line. They've done some genius
| >marketing, similar to that of Victoria's Secret.
|| I think of it as more the Michael Jackson marketing technique: You
| bring forth a batch of people who comment "he didn't do it to me."
|| It's a shame he's on trial for fooling with kids instead of murder,
he
| could get millions of witnesses that could honestly swear "Michael
| Jackson didn't kill me!" <grin/duck>
|If you EVER get bored take a spin over to alt.music.michael–jackson,
some of the more nuttier cases post on Alt.gossip.celebrities and
nuttier is the only a kind word you'll use. We had one post she'd
give her life to save Michael but only after she had his baby. She's
the saniest of the bunch.

That Brookstone CD player was an absolute piece of junk. I got stuck
with one as my daughter didn't take it out of the box until months
after I'd given it to her. It sounded like the music was coming
through a tin can. As I've posted before, the robe Oprah suggested on
her Christmas list also was junk – hot polyester–feel 'cozy'
chenille–like stuff. I take Oprah's list now as a list of things to
stay away from.
Linda

That Brookstone CD player was an absolute piece of junk. I got stuck
with one as my daughter didn't take it out of the box until months
after I'd given it to her. It sounded like the music was coming
through a tin can. As I've posted before, the robe Oprah suggested on
her Christmas list also was junk – hot polyester–feel 'cozy'
chenille–like stuff. I take Oprah's list now as a list of things to
stay away from.
Linda

That Brookstone CD player was an absolute piece of junk. I got stuck
with one as my daughter didn't take it out of the box until months
after I'd given it to her. It sounded like the music was coming
through a tin can. As I've posted before, the robe Oprah suggested on
her Christmas list also was junk – hot polyester–feel 'cozy'
chenille–like stuff. I take Oprah's list now as a list of things to
stay away from.
Linda

That Brookstone CD player was an absolute piece of junk. I got stuck
with one as my daughter didn't take it out of the box until months
after I'd given it to her. It sounded like the music was coming
through a tin can. As I've posted before, the robe Oprah suggested on
her Christmas list also was junk – hot polyester–feel 'cozy'
chenille–like stuff. I take Oprah's list now as a list of things to
stay away from.
Linda

"Linda" <julane...@aol.com> wrote in message
news:1116161246.630673.132...@g47g2000cwa.googlegroups.com...
Garrett's popcorn from Chicago was yummy.
Audrey

"Linda" <julane...@aol.com> wrote in message
news:1116161246.630673.132...@g47g2000cwa.googlegroups.com...
Garrett's popcorn from Chicago was yummy.
Audrey

"Linda" <julane...@aol.com> wrote in message
news:1116161246.630673.132...@g47g2000cwa.googlegroups.com...
Garrett's popcorn from Chicago was yummy.
Audrey

"Linda" <julane...@aol.com> wrote in message
news:1116161246.630673.132...@g47g2000cwa.googlegroups.com...
Garrett's popcorn from Chicago was yummy.
Audrey