Home / alt.fashion / Monday, January 17, 2005
How do people do this type of thing and think it acceptable??
Carol
GO Phoenix Suns!!
would regularly call and ask that we send out hose – to her high–rise
condominium to exchange. The ones she had had gotten a "run" in them. I kid
you not. She did this regularly so Neiman's was essentially keeping her in
hosiery free of charge – and using their delivery truck to do it. Of course,
the high–rise was in the priciest area of town.
"Gulffritallary" <gulffritall...@aol.com> wrote in message
news:20050119071810.11804.00000...@mb–m03.aol.com...
I could go on and on about the audacity of
these people and their attitudes and whatno
hosiery dept at one point & was amazed at the number of women who returned
hose because they got a run in them. I would get the excuse I just put them
on and they ran. Please its very obvious when hosiery has been worn all day
vs. just put one leg in. I also worked in the lingerie dept when they needed
help, yes women would return used unwashed underwear....ewww!
––
Cherie
store manager told us that someone tried to return polo shirts. The customer
claimed they were the real RL Polo shirts. The shirts were a "Sears" brand.
Someone from Nordies ran over to Sears made note of the price and refunded the
customer the Sears price. I couldn't believe they took them back.
This was in the 80's. I am surprised they still take bogus returns.
xoxoxoxo
Miss J
Add some excitement to your walls..... http://pop–n–rock.blogspot.com/
http://kittenwtw.blogspot.com/
" rosie readandpost" <readandp...@yahoo.com> wrote in message
news:FaQHd.216305$ye4.59...@twister.rdc–kc.rr.com...
too combative, but I say what I think about it. I am happy to say that as
far as I know, I don't have any friends who would do anything in the same
realm as returning old used cosmetics or used lingerie to a store or return
things to mail order companies that offer 100% guarantees that have been
worn for years.
Smokey
"Aerogasm1" <aeroga...@aol.com> wrote in message
news:20050118232549.04400.00000...@mb–m12.aol.com...
time ago. I was at the YSL counter when a well–heeled customer came in,
reached into her handbag and pulled out this eyeshadow. She said it dropped,
the whole lid had fallen off... I mean, the whole case was really battered
and it was obvious the woman was a slob with her compact, the eyeshadow was
caked all over the mirror – the compact had taken on that strange slickness
that comes from oily fingers and lord knows what in the shadow. But there
the sales clerk was, just handing her a completely new carton free of
charge.
Another time, a woman walked into Coach with a beat up bag and Coach
exchanged it free! When I told a co–worker about this amazing exchange
system as she complained about the condition of her Coach, she just laughed
and said that wasn't going to happen.
I have to believe what I saw was incidence of people getting "little
freebies" here and there – especially if they happened to have plunked down
$10K for Coach gifts the month before. So any well informed salesperson
wouldn't dare confront them about payment for a measly old compact or
purse... know what i mean?
"RLK" <bookhound_...@hotmail.com_remove dashes_> wrote in message
news:M6mHd.6120$rs2.2...@trndny07...
"Aerogasm1" <aeroga...@aol.com> wrote in message
news:20050118232549.04400.00000...@mb–m12.aol.com...
You know, I noticed similar happening at Bergdorf Goodman's in NYC a long
time ago. I was at the YSL counter when a well–heeled customer came in,
reached into her handbag and pulled out this eyeshadow. She said it
dropped,
compact had a dark blue super thin layer of plastic or something on the top
and was constantly peeling off and getting dark blue specks everwhere. I
could never take it with me in my purse or travel bag because it shedded
blue specks of plastic foil everywhere. Even keeping it at home meant I was
cleaning up blue specks from bathroom counter and floor whenever I used it.
I desperately wanted to take it back to the CD counter at Nordstrom to get
the same palette in the new packaging but never did. The actual product was
not defective but it was such a nuisance to have around.
Claire
<drew13...@aol.com> wrote in message
news:1106163378.925327.321...@c13g2000cwb.googlegroups.com...
sock.
Claire
ADVICE::!!! Creme de la mer––bought of ebay––authentic??????
dvela...@yahoo.com (Charlie Flores)
1/17/2005 5:44:41 PM
Hi,
I am hoping that someone here can give me some advice. Recently, I
bought a creme de la mer jar from ebay, a one ounce jar. The thing is,
the jar looks different from all the other jars I purchased at the
department store.
This jar has instead of "La mer" in big letters in the middle liek you
would see on www.gloss.com, it has "creme de la mer" in slightly
smaller letters.
I wrote the ebayer and she said that la mer sells different jars and
now she will not accept a return.
Any help would be greatly appreciated –– Thank you.
I am hoping that someone here can give me some advice. Recently, I
bought a creme de la mer jar from ebay, a one ounce jar. The thing is,
the jar looks different from all the other jars I purchased at the
department store.
This jar has instead of "La mer" in big letters in the middle liek you
would see on www.gloss.com, it has "creme de la mer" in slightly
smaller letters.
I wrote the ebayer and she said that la mer sells different jars and
now she will not accept a return.
Any help would be greatly appreciated –– Thank you.
vamp...@aol.com (Vampkel)
1/18/2005 6:58:18 PM
i don't know anything about lamer having different jars, but i REALLY can't see
someone just sticking a fake cream in the bottle and ripping u off. has that
happened to anyone? would someone actually do that?
"A new dress doesn't get you anywhere; its the life you're living in the
dress."
––Diana Vreeland
someone just sticking a fake cream in the bottle and ripping u off. has that
happened to anyone? would someone actually do that?
Hi,
I am hoping that someone here can give me some advice. Recently, I
bought a creme de la mer jar from ebay, a one ounce jar. The thing is,
the jar looks different from all the other jars I purchased at the
department store.
––kelI am hoping that someone here can give me some advice. Recently, I
bought a creme de la mer jar from ebay, a one ounce jar. The thing is,
the jar looks different from all the other jars I purchased at the
department store.
"A new dress doesn't get you anywhere; its the life you're living in the
dress."
––Diana Vreeland
" rosie readandpost" <readandp...@yahoo.com>
1/18/2005 7:46:10 PM
if you find out that you have "been taken" be sure to go back to
EBAY and RATE the seller!
––
http://www.jimhightower.com/air/read.asp?id=11587
"Charlie Flores" <dvela...@yahoo.com> wrote in message
news:d68b995f.0501171744.757a...@posting.google.com...
: Hi,
:: I am hoping that someone here can give me some advice. Recently, I
: bought a creme de la mer jar from ebay, a one ounce jar. The thing
is,
: the jar looks different from all the other jars I purchased at the
: department store.
:: This jar has instead of "La mer" in big letters in the middle liek
you
: would see on www.gloss.com, it has "creme de la mer" in slightly
: smaller letters.
: I wrote the ebayer and she said that la mer sells different jars
and
: now she will not accept a return.
: Any help would be greatly appreciated –– Thank you.
EBAY and RATE the seller!
––
http://www.jimhightower.com/air/read.asp?id=11587
"Charlie Flores" <dvela...@yahoo.com> wrote in message
news:d68b995f.0501171744.757a...@posting.google.com...
: Hi,
:: I am hoping that someone here can give me some advice. Recently, I
: bought a creme de la mer jar from ebay, a one ounce jar. The thing
is,
: the jar looks different from all the other jars I purchased at the
: department store.
:: This jar has instead of "La mer" in big letters in the middle liek
you
: would see on www.gloss.com, it has "creme de la mer" in slightly
: smaller letters.
: I wrote the ebayer and she said that la mer sells different jars
and
: now she will not accept a return.
: Any help would be greatly appreciated –– Thank you.
aeroga...@aol.com (Aerogasm1)
1/19/2005 1:31:59 AM
Indeed it happens, and more often that we'd probably like to think about. I
used to work for MAC in a Nordstrom (where you are all aware one can return
anything and everything no matter what its condition) and I would have women
return jars of cream where the cream had been used and they replaced it with
mayonnaise, shaving cream, etc.
used to work for MAC in a Nordstrom (where you are all aware one can return
anything and everything no matter what its condition) and I would have women
return jars of cream where the cream had been used and they replaced it with
mayonnaise, shaving cream, etc.
carolc...@aol.combyespam (Carol)
1/19/2005 1:48:04 AM
and I would have women
return jars of cream where the cream had been used and they replaced it with
mayonnaise, shaving cream, etc.
This amazes me. return jars of cream where the cream had been used and they replaced it with
mayonnaise, shaving cream, etc.
How do people do this type of thing and think it acceptable??
Carol
GO Phoenix Suns!!
aeroga...@aol.com (Aerogasm1)
1/19/2005 4:28:05 AM
Carol:
Because after having worked in retail for years it is sad to say yet true:
There are a lot of people in this world that are animals and weren't raised
with any sort of class or couth. I could go on and on about the audacity of
these people and their attitudes and whatnot, but I won't. It would be a
never–ending rant. It really upset me because I had some awesome customers that
I loved, however the horrid few ruined the entire experience for me.
Regards,
Amy
Because after having worked in retail for years it is sad to say yet true:
There are a lot of people in this world that are animals and weren't raised
with any sort of class or couth. I could go on and on about the audacity of
these people and their attitudes and whatnot, but I won't. It would be a
never–ending rant. It really upset me because I had some awesome customers that
I loved, however the horrid few ruined the entire experience for me.
Regards,
Amy
gulffritall...@aol.com (Gulffritallary)
1/19/2005 12:18:10 PM
I could go on and on about the audacity of
these people and their attitudes and whatno
My first job was at the Neiman's hosiery counter. We had a "customer" that these people and their attitudes and whatno
would regularly call and ask that we send out hose – to her high–rise
condominium to exchange. The ones she had had gotten a "run" in them. I kid
you not. She did this regularly so Neiman's was essentially keeping her in
hosiery free of charge – and using their delivery truck to do it. Of course,
the high–rise was in the priciest area of town.
"Cherie" <cedgewo...@copper.net>
1/19/2005 9:36:31 AM
"Gulffritallary" <gulffritall...@aol.com> wrote in message
news:20050119071810.11804.00000...@mb–m03.aol.com...
I could go on and on about the audacity of
these people and their attitudes and whatno
My first job was at the Neiman's hosiery counter. We had a "customer"
that
would regularly call and ask that we send out hose – to her high–rise
condominium to exchange. The ones she had had gotten a "run" in them. I
kidcondominium to exchange. The ones she had had gotten a "run" in them. I
you not. She did this regularly so Neiman's was essentially keeping her
in
hosiery free of charge – and using their delivery truck to do it. Of
course,
the high–rise was in the priciest area of town.
Reminds me of the job I had at Macy's while in college. I too worked in the hosiery dept at one point & was amazed at the number of women who returned
hose because they got a run in them. I would get the excuse I just put them
on and they ran. Please its very obvious when hosiery has been worn all day
vs. just put one leg in. I also worked in the lingerie dept when they needed
help, yes women would return used unwashed underwear....ewww!
––
Cherie
"Barbara" <mom_2_...@hotmail.com>
1/18/2005 6:44:09 PM
Aerogasm1 wrote:
hard time believing it. Were you really required to accept the return
in cases of fraud, or did you have some discretion?
Barbara
Indeed it happens, and more often that we'd probably like to think
about. I
used to work for MAC in a Nordstrom (where you are all aware one can
return
anything and everything no matter what its condition) and I would
have women
return jars of cream where the cream had been used and they replaced
it with
mayonnaise, shaving cream, etc.
Intellectually, I know that these things happen, but I still have a hard time believing it. Were you really required to accept the return
in cases of fraud, or did you have some discretion?
Barbara
aeroga...@aol.com (Aerogasm1)
1/19/2005 4:25:49 AM
Hi Barbara:
The rule is, accept anything and everything. The only person in the store that
is authorized to deny a return is the General Manager. We were told as
Nordstrom employees that when in doubt, accept the return. Hard to believe but
true––one of the reasons I couldn't work for Nordstrom anymore. It became
increasingly more difficult to accept bogus returns while pasting a huge smile
across my face. That is the Nordstrom "way" and unfortunately (or maybe
fortunately) I was unable to participate in that for too long. I just became
more and more irritated with people in general.
These instances were not isolated as one may think––they happened on a very
regular basis, daily to every other day. Hard to believe but true. I would have
many instances, working for MAC, where people would bring me huge Ziploc bags
filled with old, discontinued, crumbling, 90% used cracked eyeshadows and
lipsticks with no box, sticker, or receipt and get like $500 cash in return. NO
QUESTIONS ASKED. You just kind of have to grit your teeth and bear it. Being
the brutally honest person that I am, I could no longer do it.
Nordstrom is a fantastic store and the customer service is unparalleled. It's
unfortunate that a dishonest few have to ruin things for everyone else.
Regards,
Amy
The rule is, accept anything and everything. The only person in the store that
is authorized to deny a return is the General Manager. We were told as
Nordstrom employees that when in doubt, accept the return. Hard to believe but
true––one of the reasons I couldn't work for Nordstrom anymore. It became
increasingly more difficult to accept bogus returns while pasting a huge smile
across my face. That is the Nordstrom "way" and unfortunately (or maybe
fortunately) I was unable to participate in that for too long. I just became
more and more irritated with people in general.
These instances were not isolated as one may think––they happened on a very
regular basis, daily to every other day. Hard to believe but true. I would have
many instances, working for MAC, where people would bring me huge Ziploc bags
filled with old, discontinued, crumbling, 90% used cracked eyeshadows and
lipsticks with no box, sticker, or receipt and get like $500 cash in return. NO
QUESTIONS ASKED. You just kind of have to grit your teeth and bear it. Being
the brutally honest person that I am, I could no longer do it.
Nordstrom is a fantastic store and the customer service is unparalleled. It's
unfortunate that a dishonest few have to ruin things for everyone else.
Regards,
Amy
Lil...@webtv.net (Lily)
1/18/2005 11:37:40 PM
<<Nordstrom is a fantastic store and the customer service is
unparalleled. It's unfortunate that a dishonest few have to ruin things
for everyone else.
Regards,
Amy>>
But they don't, that's the unfortunate part. Unless Nordstrom has to
raise prices to help finance this idiotic practice.
Lily
unparalleled. It's unfortunate that a dishonest few have to ruin things
for everyone else.
Regards,
Amy>>
But they don't, that's the unfortunate part. Unless Nordstrom has to
raise prices to help finance this idiotic practice.
Lily
airam1002...@yahoo.com
1/20/2005 10:38:42 AM
I wonder if this is a Nordies thing or more of a brand thing.
I recently returned a Mac item at the local Bloomies and they were very
gracious about it. No hassle at all.
––Maria
I recently returned a Mac item at the local Bloomies and they were very
gracious about it. No hassle at all.
––Maria
popnrockjean...@aol.com (Popnrockjeanine)
1/20/2005 1:19:40 AM
unfortunate that a dishonest few have to ruin things for everyone else.
When I was taking a marketing class, we took a field trip to Nordstroms. The store manager told us that someone tried to return polo shirts. The customer
claimed they were the real RL Polo shirts. The shirts were a "Sears" brand.
Someone from Nordies ran over to Sears made note of the price and refunded the
customer the Sears price. I couldn't believe they took them back.
This was in the 80's. I am surprised they still take bogus returns.
xoxoxoxo
Miss J
Add some excitement to your walls..... http://pop–n–rock.blogspot.com/
http://kittenwtw.blogspot.com/
" rosie readandpost" <readandp...@yahoo.com>
1/20/2005 3:32:53 PM
: But they don't, that's the unfortunate part. Unless Nordstrom has
to
: raise prices to help finance this idiotic practice.
:: Lily
:passing the expense onto the consumer is the ONLY way to have such a
policy.
let me ask the group...............have you ever had a friend that
was less than honest about returning things, and you just let it
pass without comment?
to
: raise prices to help finance this idiotic practice.
:: Lily
:passing the expense onto the consumer is the ONLY way to have such a
policy.
let me ask the group...............have you ever had a friend that
was less than honest about returning things, and you just let it
pass without comment?
"Smokey" <SmokeyinNewEngl...@yahooey.com>
1/20/2005 10:51:45 AM
" rosie readandpost" <readandp...@yahoo.com> wrote in message
news:FaQHd.216305$ye4.59...@twister.rdc–kc.rr.com...
: But they don't, that's the unfortunate part. Unless Nordstrom has
to
: raise prices to help finance this idiotic practice.
:
: Lily
:
passing the expense onto the consumer is the ONLY way to have such a
policy.
let me ask the group...............have you ever had a friend that
was less than honest about returning things, and you just let it
pass without comment?
Nope. I always make some comment about things I think are gross. Nothing to
: raise prices to help finance this idiotic practice.
:
: Lily
:
passing the expense onto the consumer is the ONLY way to have such a
policy.
let me ask the group...............have you ever had a friend that
was less than honest about returning things, and you just let it
pass without comment?
too combative, but I say what I think about it. I am happy to say that as
far as I know, I don't have any friends who would do anything in the same
realm as returning old used cosmetics or used lingerie to a store or return
things to mail order companies that offer 100% guarantees that have been
worn for years.
Smokey
"RLK" <bookhound_...@hotmail.com_remove dashes_>
1/19/2005 5:20:44 AM
"Aerogasm1" <aeroga...@aol.com> wrote in message
news:20050118232549.04400.00000...@mb–m12.aol.com...
These instances were not isolated as one may think––they happened on a
very
regular basis, daily to every other day. Hard to believe but true. I would
have
many instances, working for MAC, where people would bring me huge Ziploc
bags
filled with old, discontinued, crumbling, 90% used cracked eyeshadows and
lipsticks with no box, sticker, or receipt and get like $500 cash in
return. NO
QUESTIONS ASKED. You just kind of have to grit your teeth and bear it.
Being
the brutally honest person that I am, I could no longer do it.
Nordstrom is a fantastic store and the customer service is unparalleled.
It's
unfortunate that a dishonest few have to ruin things for everyone else.
You know, I noticed similar happening at Bergdorf Goodman's in NYC a long very
regular basis, daily to every other day. Hard to believe but true. I would
have
many instances, working for MAC, where people would bring me huge Ziploc
bags
filled with old, discontinued, crumbling, 90% used cracked eyeshadows and
lipsticks with no box, sticker, or receipt and get like $500 cash in
return. NO
QUESTIONS ASKED. You just kind of have to grit your teeth and bear it.
Being
the brutally honest person that I am, I could no longer do it.
Nordstrom is a fantastic store and the customer service is unparalleled.
It's
unfortunate that a dishonest few have to ruin things for everyone else.
time ago. I was at the YSL counter when a well–heeled customer came in,
reached into her handbag and pulled out this eyeshadow. She said it dropped,
the whole lid had fallen off... I mean, the whole case was really battered
and it was obvious the woman was a slob with her compact, the eyeshadow was
caked all over the mirror – the compact had taken on that strange slickness
that comes from oily fingers and lord knows what in the shadow. But there
the sales clerk was, just handing her a completely new carton free of
charge.
Another time, a woman walked into Coach with a beat up bag and Coach
exchanged it free! When I told a co–worker about this amazing exchange
system as she complained about the condition of her Coach, she just laughed
and said that wasn't going to happen.
I have to believe what I saw was incidence of people getting "little
freebies" here and there – especially if they happened to have plunked down
$10K for Coach gifts the month before. So any well informed salesperson
wouldn't dare confront them about payment for a measly old compact or
purse... know what i mean?
donna5...@aol.comnospam (Donna5657)
1/19/2005 3:05:20 PM
I have a Lancome powder that I purchased in September. When I used it last, I
noticed a very strong 'perfumey' smell that was not there before. It is so
strong that I cannot put it on my face. A friend told me to take it back
(Lord and Taylor) , but I do not have the packaging. I have never returned
cosmetics before. Is 4 months too long to exchange something? Should I just
send it to Lancome?
Thanks,
Donna
noticed a very strong 'perfumey' smell that was not there before. It is so
strong that I cannot put it on my face. A friend told me to take it back
(Lord and Taylor) , but I do not have the packaging. I have never returned
cosmetics before. Is 4 months too long to exchange something? Should I just
send it to Lancome?
Thanks,
Donna
aeroga...@aol.com (Aerogasm1)
1/20/2005 4:43:21 AM
Hopefully the instances you saw at YSL and Coach were cases of good customers
being honest with their returns/exchanges. Working 40 hours a week though, I
knew who was a regular customer and who wasn't. It wasn't one eyeshadow here
and there––it would be a ziploc bag full of 10 or 20 *discontinued for years*
mostly used eyeshadows from people demanding cash back and people one would
never see again. <sigh> glad I got out of that business for sure.
Regards,
Amy
being honest with their returns/exchanges. Working 40 hours a week though, I
knew who was a regular customer and who wasn't. It wasn't one eyeshadow here
and there––it would be a ziploc bag full of 10 or 20 *discontinued for years*
mostly used eyeshadows from people demanding cash back and people one would
never see again. <sigh> glad I got out of that business for sure.
Regards,
Amy
"Stevie" <stevie.wil...@gmail.com>
1/20/2005 4:28:04 AM
hi
late to this discussion and yet when I have tried to return new unused
cosmetics to my local Nordies, I have had humongous problems. When my
dad buys gifts for us (usually from the mall with a Nordstroms nearest
to him), he may buy stuff 3–4 months earlier, he *never* has a receipt
and he takes great pride in removiing as many tags as he can.. (at
least the ones he can see).. and giving the product. I have gotten
things that were multiples of the same things I had or I knew would
not work for me and taken it to Nordstrom and they have given me a hard
time about taking it back––regardless if it was new, discontinued or
limited edition.
I remember at the Shiseido counter that I couldn't return and go
upstairs to buy something (where I was planning on dropping a lot of
change), I had to get something at that counter or not be able to
return it at all.
It got to be too much a hassle. Now I go with ebay.
Stevie
late to this discussion and yet when I have tried to return new unused
cosmetics to my local Nordies, I have had humongous problems. When my
dad buys gifts for us (usually from the mall with a Nordstroms nearest
to him), he may buy stuff 3–4 months earlier, he *never* has a receipt
and he takes great pride in removiing as many tags as he can.. (at
least the ones he can see).. and giving the product. I have gotten
things that were multiples of the same things I had or I knew would
not work for me and taken it to Nordstrom and they have given me a hard
time about taking it back––regardless if it was new, discontinued or
limited edition.
I remember at the Shiseido counter that I couldn't return and go
upstairs to buy something (where I was planning on dropping a lot of
change), I had to get something at that counter or not be able to
return it at all.
It got to be too much a hassle. Now I go with ebay.
Stevie
"jjjjjuliep" <jjjjju...@aol.com>
1/20/2005 2:59:05 PM
airam1002...@yahoo.com wrote:
since you don't follow newsgroup etiquette and quote the pertinent
parts of the message you are responding to, I am guessing you have
pretty much missed grasping the entire point of this thread tangent.
I wonder if this is a Nordies thing or more of a brand thing.
I recently returned a Mac item at the local Bloomies and they were
veryI recently returned a Mac item at the local Bloomies and they were
gracious about it. No hassle at all.
Although it's pretty much impossible to know what you are talking about since you don't follow newsgroup etiquette and quote the pertinent
parts of the message you are responding to, I am guessing you have
pretty much missed grasping the entire point of this thread tangent.
airam1002...@yahoo.com
1/27/2005 8:53:45 AM
If you had read the thread you will know what the reply applies to
Stevie's comment.
But then again, you don't seem to think or read much...you just move
your fingers on the keyboard as the automaton you're.
So please kill file me as this will save me from having to read your
idiotic replies to my comments.
Have a nice life.
––Maria
Stevie's comment.
But then again, you don't seem to think or read much...you just move
your fingers on the keyboard as the automaton you're.
So please kill file me as this will save me from having to read your
idiotic replies to my comments.
Have a nice life.
––Maria
rinaggr...@yahoo.com
1/19/2005 2:53:31 AM
Hi Charlie,
Do you have a picture of that jar? Maybe you can send the picture to
Estee Lauder customer service at
http://www.esteelauder.com/customerservice/email_us.tmpl
Or ask them if they have adifferent version of La Mer.
Good luck.
–––––––––––––––––––––––––
AtriaMall.com
http://www.atriamall.com/
Do you have a picture of that jar? Maybe you can send the picture to
Estee Lauder customer service at
http://www.esteelauder.com/customerservice/email_us.tmpl
Or ask them if they have adifferent version of La Mer.
Good luck.
–––––––––––––––––––––––––
AtriaMall.com
http://www.atriamall.com/
"Claire in SF" <clairi...@aol.com>
1/19/2005 10:51:10 AM
"RLK" <bookhound_...@hotmail.com_remove dashes_> wrote in message
news:M6mHd.6120$rs2.2...@trndny07...
"Aerogasm1" <aeroga...@aol.com> wrote in message
news:20050118232549.04400.00000...@mb–m12.aol.com...
You know, I noticed similar happening at Bergdorf Goodman's in NYC a long
time ago. I was at the YSL counter when a well–heeled customer came in,
reached into her handbag and pulled out this eyeshadow. She said it
the whole lid had fallen off... I mean, the whole case was really battered
and it was obvious the woman was a slob with her compact, the eyeshadow
wasand it was obvious the woman was a slob with her compact, the eyeshadow
caked all over the mirror – the compact had taken on that strange
slickness
that comes from oily fingers and lord knows what in the shadow. But there
the sales clerk was, just handing her a completely new carton free of
charge.
Another time, a woman walked into Coach with a beat up bag and Coach
exchanged it free! When I told a co–worker about this amazing exchange
system as she complained about the condition of her Coach, she just
laughedthe sales clerk was, just handing her a completely new carton free of
charge.
Another time, a woman walked into Coach with a beat up bag and Coach
exchanged it free! When I told a co–worker about this amazing exchange
system as she complained about the condition of her Coach, she just
and said that wasn't going to happen.
I have to believe what I saw was incidence of people getting "little
freebies" here and there – especially if they happened to have plunked
downI have to believe what I saw was incidence of people getting "little
freebies" here and there – especially if they happened to have plunked
$10K for Coach gifts the month before. So any well informed salesperson
wouldn't dare confront them about payment for a measly old compact or
purse... know what i mean?
I bought a Dior eyeshadow 5 Coulours compact from the period where the wouldn't dare confront them about payment for a measly old compact or
purse... know what i mean?
compact had a dark blue super thin layer of plastic or something on the top
and was constantly peeling off and getting dark blue specks everwhere. I
could never take it with me in my purse or travel bag because it shedded
blue specks of plastic foil everywhere. Even keeping it at home meant I was
cleaning up blue specks from bathroom counter and floor whenever I used it.
I desperately wanted to take it back to the CD counter at Nordstrom to get
the same palette in the new packaging but never did. The actual product was
not defective but it was such a nuisance to have around.
Claire
drew13...@aol.com
1/19/2005 11:36:18 AM
Aerogasm1 wrote:
returns, regardless of whether the clothes have been worn––no questions
asked. Last night, a woman came in with a pair of jeans that had the
price tag ripped off, but she had kept the tag, and gave it to me,
along with the receipt and the jeans. It looked as if the jeans had
been washed, and I asked her if there was anything wrong with the jeans
(we ask this for returns, just in case the item has a defect. We do
put unworn returns back on the floor, but wouldn't want to put an
unworn item that maybe had a rip in it back on the floor.) She said,
"No, I just wasn't able to wear them." So I did the return, and after
she left, I was looking at the jeans, trying to decide if I should
damage them out as worn and I notice a lump in the leg. Sure enough, I
pull out a black sock from the leg. "Wasn't able to wear them" my ass.
Lots of people have returned worn, washed items because they shrink,
or stretch out a full size when wearing, and I think that's a genuine
product defect and valid reason for return (not you though, lady who
washed the wool sweater with a dry clean only tag and wondered why it
shrunk). I honestly don't care if you do wear the jeans, wash them,
and return them since it's our policy to accept them, but please come
up with a better excuse.
Hi Barbara:
The rule is, accept anything and everything. The only person in the
store that The rule is, accept anything and everything. The only person in the
is authorized to deny a return is the General Manager. We were told
as
Nordstrom employees that when in doubt, accept the return. Hard to
believe but
true––one of the reasons I couldn't work for Nordstrom anymore. It
became
increasingly more difficult to accept bogus returns while pasting a
huge smile
across my face. That is the Nordstrom "way" and unfortunately (or
maybe
fortunately) I was unable to participate in that for too long. I just
became
more and more irritated with people in general.
These instances were not isolated as one may think––they happened on
a very These instances were not isolated as one may think––they happened on
regular basis, daily to every other day. Hard to believe but true. I
would have
many instances, working for MAC, where people would bring me huge
Ziploc bags
filled with old, discontinued, crumbling, 90% used cracked eyeshadows
and
lipsticks with no box, sticker, or receipt and get like $500 cash in
return. NO
QUESTIONS ASKED. You just kind of have to grit your teeth and bear
it. Being
the brutally honest person that I am, I could no longer do it.
Nordstrom is a fantastic store and the customer service is
unparalleled. It's Nordstrom is a fantastic store and the customer service is
unfortunate that a dishonest few have to ruin things for everyone
else.
Regards,
Amy
I work PT at Banana Republic, and our policy is that we accept all Amy
returns, regardless of whether the clothes have been worn––no questions
asked. Last night, a woman came in with a pair of jeans that had the
price tag ripped off, but she had kept the tag, and gave it to me,
along with the receipt and the jeans. It looked as if the jeans had
been washed, and I asked her if there was anything wrong with the jeans
(we ask this for returns, just in case the item has a defect. We do
put unworn returns back on the floor, but wouldn't want to put an
unworn item that maybe had a rip in it back on the floor.) She said,
"No, I just wasn't able to wear them." So I did the return, and after
she left, I was looking at the jeans, trying to decide if I should
damage them out as worn and I notice a lump in the leg. Sure enough, I
pull out a black sock from the leg. "Wasn't able to wear them" my ass.
Lots of people have returned worn, washed items because they shrink,
or stretch out a full size when wearing, and I think that's a genuine
product defect and valid reason for return (not you though, lady who
washed the wool sweater with a dry clean only tag and wondered why it
shrunk). I honestly don't care if you do wear the jeans, wash them,
and return them since it's our policy to accept them, but please come
up with a better excuse.
Stacy Ferguson <stac...@stacyef.net>
1/27/2005 7:41:47 PM
In article <1106844825.818834.282...@z14g2000cwz.googlegroups.com>,
airam1002...@yahoo.com wrote:
Stacy
airam1002...@yahoo.com wrote:
If you had read the thread you will know what the reply applies to
Stevie's comment.
But then again, you don't seem to think or read much...you just move
your fingers on the keyboard as the automaton you're.
So please kill file me as this will save me from having to read your
idiotic replies to my comments.
Have a nice life.
––Maria
Who the hell are you talking to? Stevie's comment.
But then again, you don't seem to think or read much...you just move
your fingers on the keyboard as the automaton you're.
So please kill file me as this will save me from having to read your
idiotic replies to my comments.
Have a nice life.
––Maria
Stacy
Charlie Perrin <c.l.per...@SPAMBOTS_DIEatt.net>
1/28/2005 3:04:19 AM
On Thu, 27 Jan 2005 19:41:47 –0600, Stacy Ferguson wrote:
your fingers on the keyboard as the automaton you're.
So please kill file me as this will save me from having to read your
idiotic replies to my comments.
"automaton."
IMHO, that's an insult to computing hardware everywhere. <grin/duck>
In an article, airam1002...@yahoo.com wrote:
But then again, you don't seem to think or read much...you just move your fingers on the keyboard as the automaton you're.
So please kill file me as this will save me from having to read your
idiotic replies to my comments.
Who the hell are you talking to?
I think it's "jjjjjuliep" being tarred and feathered with the term "automaton."
IMHO, that's an insult to computing hardware everywhere. <grin/duck>
"Claire in SF" <clairi...@aol.com>
1/19/2005 7:09:44 PM
<drew13...@aol.com> wrote in message
news:1106163378.925327.321...@c13g2000cwb.googlegroups.com...
Aerogasm1 wrote:
store that
as
believe but
became
huge smile
maybe
became
a very
would have
Ziploc bags
and
return. NO
it. Being
unparalleled. It's
else.
I work PT at Banana Republic, and our policy is that we accept all
returns, regardless of whether the clothes have been worn––no questions
asked. Last night, a woman came in with a pair of jeans that had the
price tag ripped off, but she had kept the tag, and gave it to me,
along with the receipt and the jeans. It looked as if the jeans had
been washed, and I asked her if there was anything wrong with the jeans
(we ask this for returns, just in case the item has a defect. We do
put unworn returns back on the floor, but wouldn't want to put an
unworn item that maybe had a rip in it back on the floor.) She said,
"No, I just wasn't able to wear them." So I did the return, and after
she left, I was looking at the jeans, trying to decide if I should
damage them out as worn and I notice a lump in the leg. Sure enough, I
pull out a black sock from the leg. "Wasn't able to wear them" my ass.
Lots of people have returned worn, washed items because they shrink,
or stretch out a full size when wearing, and I think that's a genuine
product defect and valid reason for return (not you though, lady who
washed the wool sweater with a dry clean only tag and wondered why it
shrunk). I honestly don't care if you do wear the jeans, wash them,
and return them since it's our policy to accept them, but please come
up with a better excuse.
What a horrible and dishonest thing to do. She deserves to be missing a store that
as
believe but
became
huge smile
maybe
became
a very
would have
Ziploc bags
and
return. NO
it. Being
unparalleled. It's
else.
I work PT at Banana Republic, and our policy is that we accept all
returns, regardless of whether the clothes have been worn––no questions
asked. Last night, a woman came in with a pair of jeans that had the
price tag ripped off, but she had kept the tag, and gave it to me,
along with the receipt and the jeans. It looked as if the jeans had
been washed, and I asked her if there was anything wrong with the jeans
(we ask this for returns, just in case the item has a defect. We do
put unworn returns back on the floor, but wouldn't want to put an
unworn item that maybe had a rip in it back on the floor.) She said,
"No, I just wasn't able to wear them." So I did the return, and after
she left, I was looking at the jeans, trying to decide if I should
damage them out as worn and I notice a lump in the leg. Sure enough, I
pull out a black sock from the leg. "Wasn't able to wear them" my ass.
Lots of people have returned worn, washed items because they shrink,
or stretch out a full size when wearing, and I think that's a genuine
product defect and valid reason for return (not you though, lady who
washed the wool sweater with a dry clean only tag and wondered why it
shrunk). I honestly don't care if you do wear the jeans, wash them,
and return them since it's our policy to accept them, but please come
up with a better excuse.
sock.
Claire
airam1002...@yahoo.com
1/20/2005 10:24:18 AM
Oh it happens.
Here in nyc there are vendors who stick "got knows what" into old
perfume bottles to sell as legitimate perfumes. So I think the fake
creme thing is so far–fetched as it may sound.
I would find La mer company web site and email them asking about it.
If you can scan a picture of the jar even better. It's true that
sometimes companies have different packaging for different countries so
there is still a possibility that your jar of creme could be authentic
after all.
I have heard of people breaking out in rashes over the fake
perfumes....I wouldn't use that creme if I was you until I was assured
by someone who truly knows that it's authentic. Good luck.
––Maria
Here in nyc there are vendors who stick "got knows what" into old
perfume bottles to sell as legitimate perfumes. So I think the fake
creme thing is so far–fetched as it may sound.
I would find La mer company web site and email them asking about it.
If you can scan a picture of the jar even better. It's true that
sometimes companies have different packaging for different countries so
there is still a possibility that your jar of creme could be authentic
after all.
I have heard of people breaking out in rashes over the fake
perfumes....I wouldn't use that creme if I was you until I was assured
by someone who truly knows that it's authentic. Good luck.
––Maria