OT –– Another Ebay Question

I figured that you guys know more about ebay than just about anyone
around, so ....
On December 22, I purchased and paid for (via paypal) a relatively
inexpensive (clothing) item from a seller with excellent feedback. I
have not received the package or any communication from her. Since
January 1, she has receive 6 or 7 negatives (substituting inferior
items, sending wrong item, listing items she didn't have) and one
neutral. I just emailed her, and am still somewhat hopeful, as she is
responding to some of the negatives (meaning she hasn't disappeared, at
least).
Is it premature of me to contact ebay and paypal if she doesn't give me
satisfactory answers?
Barbara

contact her and contact safe harbor. this is a serious situation.. I
wish you lots of luck. also request her contact info from ebay. perhaps
a phone call would help you get your item
Stevie

Contact Paypal immediately. File a Buyer Complaint with them saying
that you haven't received the item. They will then contact her and she
will have to provide proof that she mailed the item to you within 7
days of your Paypal payment. If she can't, or doesn't respond to them,
they will immediately refund your payment.
Amanda

Barbara:
I agree – this is serious when her reliablilty has slipped so much in
only days. I would try to call her and also contact safe harbor. If it
resolves through talking to her directly, you can always let safe
harbor and or ebay know it's been taken care of.
You can't be too careful when buying on Ebay, I've learned the hard way
it's best to contact the powers that be sooner vs. later.
HTH, good luck,
Vicki in DC

If she has excellent feedback that suddenly went south, she is probably
having some kind of sudden life crisis. I would write to her and say,
"It seems from your feedback like you are having trouble fulfilling
your eBay commitments in your usual excellent manner. If it makes your
life easier to just refund my money via PayPal ASAP instead of
completing our December 22 transaction, that would be fine with me."
T.

If she has excellent feedback that suddenly went south, she is probably
having some kind of sudden life crisis. I would write to her and say,
"It seems from your feedback like you are having trouble fulfilling
your eBay commitments in your usual excellent manner. If it makes your
life easier to just refund my money via PayPal ASAP instead of
completing our December 22 transaction, that would be fine with me."
T.

I agree with this advice to contact PayPal.
Filing an eBay Safe Harbour alert while maybe satisfactory to you in
some personal level, it will do little to get you, your money back.
As you may or may not know, eBay charges $20 to process fraudulent
claims (that's the actual complaint form you'll need to file in order
to get your money back) After waiting for a loooong time, you'll get
the difference between that and what you paid. So depending on how
inexpensive this item was it may or may not be worth the trouble of
going through eBay (as far as it pertains to getting your money back
anyway)
––Maria

I agree with this advice to contact PayPal.
Filing an eBay Safe Harbour alert while maybe satisfactory to you in
some personal level, it will do little to get you, your money back.
As you may or may not know, eBay charges $20 to process fraudulent
claims (that's the actual complaint form you'll need to file in order
to get your money back) After waiting for a loooong time, you'll get
the difference between that and what you paid. So depending on how
inexpensive this item was it may or may not be worth the trouble of
going through eBay (as far as it pertains to getting your money back
anyway)
––Maria

"Trianna" <triannadun...@hotmail.com> wrote in message
news:1105041185.316559.142...@c13g2000cwb.googlegroups.com...
It also very often indicates that an account has been highjacked –– this
happens VERY often. I'm not sure what the time frame of all of this is (did
it all happen within the last week, for instance?), but I would definitely
try to contact her. She may not even know that this has happened (if, for
instance, she went away for the holidays).
If the original poster paid via Paypal, there's a chance she's covered under
the buyer protection program and can get her money back that way.

Not to sound stupid, but why would someone hijack your account to sell
things? Your Paypal account is tied to your Ebay account. I could
understand if you, as the highjacker, only took money orders but the
buyer paid thru Paypal. I don't really ever hear about account
hijacking, unless they are just trying to get your credit card and bank
info to use elsewhere.
Amanda

<aee1...@yahoo.com> wrote in message
news:1105051025.863999.77...@f14g2000cwb.googlegroups.com...
From what I understand (I'm no pro) they get into your account to use it as
a platform of sorts for scamming buyers. Some of the ways they do this is by
sending out fake "eBay" e–mails alerting you that your account is in
trouble, then provide a link for you to click and then re–enter your account
information––which of course doesn't go to eBay but to the scammers, who
then have access to buyers' e–mail addresses and everything else. I'm not
sure how they do it exactly and there are lots of ways that they scam people
(you could do a search ––there are tons of posts/pages about these
scams ––Romania is a hotbed for this kind of thing). They can then change
the payment info to divert payments to themselves and, using someone with
great feedback as a base, list fictional items that people trustingly pay
for, then run with the money.
I only know of one person this happened to –– he'd bid on something, got
outbid, and then was contacted by the "seller" advising him that the reserve
price had not been met so that it hadn't sold, but he was willing to sell it
to him "through eBay" at a fraction of the original cost (which should have
been the first alarm). Had this person actually done an eBay search he
would have noticed that the real item had been sold and paid for, and the
item description had "NO RESERVE!" in huge letters, but hey ..... so he
wound up sending the guy tons of money through Western Union, fooled by
lookalike eBay pages that the scammer had e–mailed him. I know this is way
too complicated and hope it makes some sense, but he's now (rightfully)
hanging his head in shame but learned a valuable lesson, albeit an expensive
one.

doomella wrote:
it as
this is by
account
who
not
people
change
with
pay
I know this. I get several e–mails a week from "PayPal" and "Ebay"
telling me that my account is in trouble and I need to verify my credit
card information or I will be suspended. I don't fall for it, I've
heard too many stories, but I cringe knowing that some people will
respond to those e–mails. I just assumed that all they really want is
your cc/bank info and/or passwords so that they can access your payment
info thru Ebay and Paypal. It seems kind of crazy to try and find an
ebayer with good feedback who isn't currently selling or buying (as
they would notice) and get them to give you their info so you can scam
buyers. All you really have to do is sign up for ebay and bid on a
bunch of penny auctions and get instant feedback right off the bat so
that you can sell items you don't have and look like you have legit
feedback. I see a lot of that, and it's pretty obvious if you click on
their feedback and see where it goes, but yet they get lots and lots of
bidders on big ticket items. Oh well. It sucks that there is SO many
bad people on Ebay because I really love it. Sorry for your friend!
Amanda

doomella wrote:
it as
this is by
account
who
not
people
change
with
pay
got
reserve
sell it
should have
he
the
he
by
is way
(rightfully)
expensive
This happened to me, it's a form of phishing and I fell for it.
Fortunately, I realized almost immediately I got scammed, contacted
Ebay and changed my security info and I'm back as a seller/buyer w/
feedback intact.
One way to tell if Ebay is trying to contact you vs. a phisher or scam
artist is where the email comes in your inbox. The fakes will land in
bulk mail, the Ebay communications will land in your regular inbox. I'm
sure there are other ways to dechiper the real warnings from the fakes
and a call or IM to Ebay should confirm whether they've actually tried
to contact you as well.
HTH, from someone who's learned a LOT about Ebay the hard way but lived
to tell,
Vicki in DC