One thing I've noticed in all the Sephora stores I've been in is that
there is
always plenty of service staff to help you out if you have questions.
There were many when associates available during my first visit last
weekend. The store was very busy but I was politely asked 3 times in 20
minutes if I needed help.
I do spend hundreds each time I go and I think samples are a perk of being
a
good customer and I think it is good business sense for Sephora to do
that.
(Actually I think each "station" set up according to brand is worked by
individual company reps, though I'm not sure.)
You could be right but I didn't get that feeling. The associates seemed to
float pretty freely around the store when I was there and I wasn't really
redirected to anyone else when I had questions.
I will say that I feel pity for the guys who hang around while their women
are
shopping. That's cruel and unusual punishment, and all for what? I have
never
kept a man waiting while I shop. I would never expect to be kept waiting
and
it goes both ways for me.
My DH enjoyed the quick trip (20 minutes, as we were trying to get back on
the road). He knew that when I said 20 minutes, I would pretty much stick
to it. But I enlisted his help to scout out various 'stations' for me in
advance so that I could be ready to hit them next as I moved from one to the
other. He was the perfect man for the job and acquiesced without complaint.
He enjoyed seeing a lot of the products that he'd heard me mention and
brought a couple to mind for me that I'd forgotten.
Jamie