Home / alt.fashion / Tuesday, November 09, 2004

tipping question (at the hairdressers)

catmom <princess.san...@gmail.com>
I had my hair cut on Friday, I didn't love it, didn't hate it. Didn't
say anything to the stylist (my regular stylist moved overseas, and this
was the first time I've been there since she left). Tip for that visit
was right at 15%.
Over the past few days I decided I wasn't happy so I went back there
tonight. I got a different stylist, told her I was in on Friday didn't
like my cut and what could she do for me...my re–cut is ok, I still
don't love it, but I know she did the best she could with what hair I
have left and as I was walking back into the reception area she said,
"there's no charge at all for tonight".
I usually walk out from there loving what they do for me.
My question is, would you / should you tip in this circumstance, and if
so how much?
––
Sandra
Owned by 3 cats.
aeroga...@aol.com (Aerogasm1)
Sandra,
Because it was a new stylist, and she didn't charge you for the service, you
should tip her as she isn't making any money off of you. Tip should be the
customary 15–20% depending on how satisfied you were with the outcome.
Regards,
Amy
Chris Braun <braun_ch...@mindspring.com>
On Tue, 09 Nov 2004 21:02:56 –0600, catmom <princess.san...@gmail.com>
wrote:
I had my hair cut on Friday, I didn't love it, didn't hate it. Didn't
say anything to the stylist (my regular stylist moved overseas, and this
was the first time I've been there since she left). Tip for that visit
was right at 15%.
Over the past few days I decided I wasn't happy so I went back there
tonight. I got a different stylist, told her I was in on Friday didn't
like my cut and what could she do for me...my re–cut is ok, I still
don't love it, but I know she did the best she could with what hair I
have left and as I was walking back into the reception area she said,
"there's no charge at all for tonight".
I usually walk out from there loving what they do for me.
My question is, would you / should you tip in this circumstance, and if
so how much?
Well, what I would do is tip the same amount that I would have for a
regular haircut –– whatever you paid the first time. I don't know
what's customary, though.
Chris
Richard Hunter <returntosen...@ddressunknown.com>
On Tue, 09 Nov 2004 21:02:56 –0600, catmom
<princess.san...@gmail.com> coughed and sputtered, and managed to
choke out these words:
I had my hair cut on Friday, I didn't love it, didn't hate it. Didn't
say anything to the stylist (my regular stylist moved overseas, and this
was the first time I've been there since she left). Tip for that visit
was right at 15%.
how much was the cut?
Over the past few days I decided I wasn't happy so I went back there
tonight. I got a different stylist, told her I was in on Friday didn't
like my cut and what could she do for me...my re–cut is ok, I still
don't love it, but I know she did the best she could with what hair I
have left and as I was walking back into the reception area she said,
"there's no charge at all for tonight".
I usually walk out from there loving what they do for me.
My question is, would you / should you tip in this circumstance, and if
so how much?
are you asking if you should tip for the redo? if so, yes, you
should always tip.
and as a stylist, i love it if a client is open and honest with
me about what they hate (or love) about the cut i've done for
them. i'd rather a client tell me what s/he wants before they
walk out the door so i can fix it for them. i also offer a 7–day
guarantee on all cuts; if you're not happy after you walk out,
you have seven days to return to *me* (if you go to someone else,
i lose my commission) to have your cut redone or adjusted.
david
––
"i'm diggin' on the isotopes, this megaphysics
shit is dope, and if all this can give me hope,
you know i'm satisfied." –madonna, "american life"
Stacy Ferguson <stac...@stacyef.net>
In article <pv73p0pkl9telmqu4ocaebh8ifp5mm8...@4ax.com>,
Richard Hunter <returntosen...@ddressunknown.com> wrote:
and as a stylist, i love it if a client is open and honest with
me about what they hate (or love) about the cut i've done for
them. i'd rather a client tell me what s/he wants before they
walk out the door so i can fix it for them. i also offer a 7–day
guarantee on all cuts; if you're not happy after you walk out,
you have seven days to return to *me* (if you go to someone else,
i lose my commission) to have your cut redone or adjusted.
I have no doubt that you'd prefer that a client return to you and that
you'd rather not lose a commission. That said, as a customer, I'm not
going to make a mistake twice. Not enough taken off is one thing. A bad
cut is a bad cut and if I've already had a lot of my hair cut off, I'm
not going to risk losing what's left of it by going back to the same
(sometimes underskilled) person. And yes, I'd tip the person who redoes
it since that's not the person who screwed up my hair and the person
doing the recut deserves to get paid.
Stacy
Richard Hunter <returntosen...@ddressunknown.com>
On Tue, 09 Nov 2004 23:46:39 –0600, Stacy Ferguson
<stac...@stacyef.net> coughed and sputtered, and managed to choke
out these words:
In article <pv73p0pkl9telmqu4ocaebh8ifp5mm8...@4ax.com>,
Richard Hunter <returntosen...@ddressunknown.com> wrote:
I have no doubt that you'd prefer that a client return to you and that
you'd rather not lose a commission. That said, as a customer, I'm not
going to make a mistake twice. Not enough taken off is one thing. A bad
cut is a bad cut and if I've already had a lot of my hair cut off, I'm
not going to risk losing what's left of it by going back to the same
(sometimes underskilled) person.
i know your comments are not an attack on me as a stylist, but
let me just say that if you sat in my chair, you would not get a
bad cut.
david
––
"i'm diggin' on the isotopes, this megaphysics
shit is dope, and if all this can give me hope,
you know i'm satisfied." –madonna, "american life"
fashiond...@aol.com (Fashiondish)
I love that 7–day policy! If more stylists had it, there would be far fewer
dissatisfied customers. It makes sense, it's customer friendly, and
considerate.
It also shows respect for the customer.
––Anne–Marie
gwehr...@bellsouth.net (val189)
Richard Hunter <returntosen...@ddressunknown.com> wrote
if you sat in my chair, you would not get a
bad cut.
david
gee, where ARE you? : ))
val (coarse, thick and curly)
catmom <princess.san...@gmail.com>
Richard Hunter wrote:
On Tue, 09 Nov 2004 21:02:56 –0600, catmom
<princess.san...@gmail.com> coughed and sputtered, and managed to
choke out these words:
how much was the cut?
$24 and I tipped $3.60
are you asking if you should tip for the redo? if so, yes, you
should always tip.
yes, and what I did was put $5.00 for the re–doer in one of those
envelopes they have at the front desk.
and as a stylist, i love it if a client is open and honest with
me about what they hate (or love) about the cut i've done for
them. i'd rather a client tell me what s/he wants before they
walk out the door so i can fix it for them. i also offer a 7–day
guarantee on all cuts; if you're not happy after you walk out,
you have seven days to return to *me* (if you go to someone else,
i lose my commission) to have your cut redone or adjusted.
I could have spoken up at the time, but I really thought it might grow
on me after a couple of days. Turns out it didn't.
I am not American and my birth country doesn't tip as a matter of
course, and while I have been in the USA a few years, I still get really
anxious when it comes to tipping.
thanks, Sandra
david
––
"i'm diggin' on the isotopes, this megaphysics
shit is dope, and if all this can give me hope,
you know i'm satisfied." –madonna, "american life"
––
Sandra
Owned by 3 cats.
Richard Hunter <returntosen...@ddressunknown.com>
On Tue, 09 Nov 2004 23:18:13 –0600, catmom
<princess.san...@gmail.com> coughed and sputtered, and managed to
choke out these words:
Richard Hunter wrote:
$24 and I tipped $3.60
wow! $3.*60*!? that's just funny. i am NOT making fun of you.
it just seems funny to me.
are you asking if you should tip for the redo? if so, yes, you
should always tip.
yes, and what I did was put $5.00 for the re–doer in one of those
envelopes they have at the front desk.
very good!
and as a stylist, i love it if a client is open and honest with
me about what they hate (or love) about the cut i've done for
them. i'd rather a client tell me what s/he wants before they
walk out the door so i can fix it for them. i also offer a 7–day
guarantee on all cuts; if you're not happy after you walk out,
you have seven days to return to *me* (if you go to someone else,
i lose my commission) to have your cut redone or adjusted.
I could have spoken up at the time, but I really thought it might grow
on me after a couple of days. Turns out it didn't.
live and learn.
I am not American and my birth country doesn't tip as a matter of
course, and while I have been in the USA a few years, I still get really
anxious when it comes to tipping.
understandable. don't let it get you down.
david
––
"i'm diggin' on the isotopes, this megaphysics
shit is dope, and if all this can give me hope,
you know i'm satisfied." –madonna, "american life"
Stacy Ferguson <stac...@stacyef.net>
In article <ptf3p09t7vdgt9vtgufbh3ssfm3tkfu...@4ax.com>,
Richard Hunter <returntosen...@ddressunknown.com> wrote:
On Tue, 09 Nov 2004 23:46:39 –0600, Stacy Ferguson
<stac...@stacyef.net> coughed and sputtered, and managed to choke
out these words:
i know your comments are not an attack on me as a stylist, but
let me just say that if you sat in my chair, you would not get a
bad cut.
No, it wasn't an attack on you. My first haircut in Philly was a totally
effing nightmare. Since I have a ton of hair (coarse, curly and VERY
thick) and I liked my hair longer, I wanted to keep the overall
appearance of length but have it reshaped. I got a long mullet (no, I
didn't say that mullets were not an option but I couldn't imagine that
this could possibly happen!). I didn't see how this could be rectified
without getting a short cut and another error might have forced me into
Sinead O'Connor hair so I just got another stylist to deal with it. A
little adjustment is worth seeing the same stylist for, I'd agree, as
long as I don't think that really bad judgement or poor skills were
involved.
Stacy
Richard Hunter <returntosen...@ddressunknown.com>
On 11 Nov 2004 21:52:32 GMT, fashiond...@aol.com (Fashiondish)
coughed and sputtered, and managed to choke out these words:
I love that 7–day policy! If more stylists had it, there would be far fewer
dissatisfied customers. It makes sense, it's customer friendly, and
considerate.
It also shows respect for the customer.
it's especially helpful, for example, when the client says to
take just a bit off the bangs. so i take a bit off the bangs and
she says she thinks she likes them (but there's some hesitation).
that's when i tell them that i have a seven–day policy.
david
––
"i'm diggin' on the isotopes, this megaphysics
shit is dope, and if all this can give me hope,
you know i'm satisfied." –madonna, "american life"
Richard Hunter <returntosen...@ddressunknown.com>
On 12 Nov 2004 05:29:34 –0800, gwehr...@bellsouth.net (val189)
coughed and sputtered, and managed to choke out these words:
Richard Hunter <returntosen...@ddressunknown.com> wrote
if you sat in my chair, you would not get a
gee, where ARE you? : ))
val (coarse, thick and curly)
Austin, Tx.
––
"i'm diggin' on the isotopes, this megaphysics
shit is dope, and if all this can give me hope,
you know i'm satisfied." –madonna, "american life"